Contact us

Do you have a question about your order, products, or simply want to write to us?

Do you have any questions? Write to us here

Or you can contact us here

Quick answers about delivery, orders, Membership and products can be found in the FAQ section.

About orders

– Didn't receive the confirmation email? Check your Spam or Promotions folder.
– Want to see the status of your order? Log in to your account or download the Shop by Shopify app – you get notifications and see everything in real time.

Invoices

Invoices are automatically issued to your account when the order is shipped .
You will find the invoice in the email you get when the package leaves our warehouse, alongside the tracking number.

We're glad you're here.

Everything we build at 111 is with intention and care for you.
If you have suggestions, feedback, or simply want to send us something, write to us.
We are here and thank you for being part of the ONE energy.